We are delighted to announce that we have partnered with Go Instore, one of the world’s leading Live Video Chat platforms, to bring you the ultimate remote shopping experience. Together, we have created a service that will enable EZ Living Furniture customers to get expert advice, see actual products and shop, all from the comfort of their own homes. Better still, It works on any device, whether it’s through your mobile, laptop, or even your tablet! All you have to do is click the circular icon on the bottom left of your screen and you can either contact an EZ Living Expert directly or book an appointment at an available time of your choosing. And did we mention that it’s totally free?

Live In-store remote shopping experience, Ola stands with camera.

But Wait, What Is Live Video Chat?

Put simply, it’s a lot like having a zoom meeting or Facetiming, but there are a few differences which we will outline below. Our Live Video Chat feature will let you connect with a sales advisor in one of our stores. Once connected, they will take you around the store, showing you whatever you want to look at - dining tables, beds, bar stools or even the different swatches that our sofas are available in.

Sales advisor shows customer items of furniture from EZ Living Furniture.

Our EZ Living Experts are highly experienced and very knowledgeable. Throughout your Live Video Chat, they can show you the texture of the fabric on a dining chair or the comfort layers on a mattress but they can also show you our full online catalogue. They can access EZ Living’s catalogue and share it with you on your device in real-time. This is extremely beneficial because it means you can discuss items that you may have seen online with a team member and get advice about dimensions, colours, availability and so much more.

EZ Living Furniture sales advisor during live video call with customer.

Camera Shy? Don’t Worry, You See Us, But We Don’t See You

In one of our Live Video Chat, we can hear you, but we can’t see you, so feel free to call us in your PJs! You will, however, be able to see our sales advisors inside one of our stores and talk to them. Just remember to switch on your microphone to be able to converse with one of our team members.

EZ Living Furniture sales advisor shows swatches to customer on camera.

Do You Like What You See & Hear?

If you want to make a purchase during your Live Video Chat, you can order straight from the EZ Living Expert there and then. Alternatively, you can visit one of our physical stores or purchase on our website at a time that suits you. There is no pressure either way. While our experts are ready and eager to help you with their product knowledge, unfortunately, they will not be able to help you with information about current orders, deliveries or returns.

Sales advisor shows customer sofa details on sofa from EZ Living Furniture.

Shopping Made EZ

We are extremely excited to be able to bring Live In-Store Video Chat to our customers. With this new and innovative technology, popping into an EZ Living Furniture store is really only ever one click away.

For more information on EZ Living Furniture's Live In-Store Video Chat service, or to book your first remote shopping experience, visit us here.

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