Faq - EZ Living Furniture
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My order

Do I have to create an account to place an order?Can I make changes to my order once it has been confirmed?When will payment be debited from my account?I have changed my mind, can I get a refund?

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Shipment & Delivery

How much is delivery?Do you offer home delivery?What happens if I am out when my delivery arrives?Will my items be delivered to the room that I want?

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Returns & Complaints

How do I return a product that I purchased online?The order I received is damaged, what do I do?What is your returns policy for online purchases?The order I received is incorrect, what do I do?

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Buying In-Store

If a product is out of stock in my local store can it be ordered from another store?Where is my nearest store?
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Payment Methods

Do I need to register for PayPal?Can I order online and pay cash on delivery?Is my payment secure?How can I pay in-store?

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My Account

I have forgotten my password, how can I reset it?I have moved. How do I update my details?What is a wishlist?Do I have to create an account to place an order?

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Other

What are your opening hours?Are all of the products available in-store also available online?Do you recycle packaging?

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