
WHAT IS LIVE VIDEO CHAT?
Live Chat is an amazing free service that allows you to shop from the comfort of your own home. We know that sometimes there just aren't enough hours in the day and getting into a store to see your favourite furniture can be a challenge. Now you can connect with our in-store experts via live video chat, see our products close up and get all the help and advice you need.

RECEIVE EXPERT ADVICE
Chat live or book a callback with an EZ Living Furniture expert today. Take a stroll around one of our stores, and check out our new and exciting offers on sofas, dining, bedroom furniture and so much more.
Each member of our team is highly trained and knowledgeable. They can answer all of your questions and give you advice based on years of experience.
Please note that our Live Chat Instore team members will not be able to help you with queries about existing orders as they will not have access to your information. For any questions about existing orders please contact our excellent customer service team by clicking the button below and selecting the contact method of your choosing.
HOW DOES LIVE CHAT WORK?
Connecting with an EZ Living Expert couldn't be easier. Simply click the icon at the bottom left of your screen. You will then see a message prompting you to either connect directly with a member of our team in-store or, if all our advisors are busy, book a callback for a time that suits you.
You will also see a message asking you to allow your microphone to be used. This is so we can hear you, but don't worry, you can see us, but we won't see you.
When you are finished speaking with our Expert you can take your time to make a decision. Our EZ Living Expert can take your order during the call or you can place an order online at a later stage. You can even visit one of our stores, whatever is the most convenient option for you.

CALL A LIVE EXPERT IN-STORE NOW
Chat with an EZ Living Expert now. Get the personal shopping experience from the comfort of your own home.

BOOK A VIDEO CALL APPOINTMENT
Book a Live Video consultation at a time that suits you. Fill out the booking form and you will receive an email with a link to start the video call. One of our EZ Living Experts will be ready to take your call and help you find what you are looking for.