Date: 12/05/2025
Product Name: Spica 8.8m LED Light Chain With Transformer
Brand: EZ Living Furniture
Product Make/Model/SN: 2788
SKU: 100139105
Date of Sale: 11/01/24 - Present
Stores/Online Purchase: All EZ Living Furniture stores nationwide and www.ezlivingfurniture.ie
Customers are advised to contact EZ Living Furniture’s customer service department here to arrange the return of the Spica 8.8m LED Light Chain With Transformer for a full refund. Further details can be found below.
Why We’re Issuing This Recall
At EZ Living Furniture, the safety and satisfaction of our customers is our top priority. As part of our ongoing commitment to product quality, we are recalling the Spica 8.8m LED Light Chain With Transformer due to administrative non-compliances identified during a recent product assessment.
EZ Living Furniture found the Spica Light to be non-compliant with the European Union (Low Voltage Electrical Equipment) Regulations 2016.
The specific issues identified include:
- Absence of appropriate markings, warnings, and instructions.
- Missing manufacturer details on the product packaging.
What Should Customers Do?
1. Locate your proof of purchase (receipt or order confirmation).
2. Contact our Customer Care team via:
Email: [email protected] or [email protected]
Phone: 0818 222 272 (Monday - Friday, 9am - 5.30pm)
By contacting us, we will arrange the following at your convenience:
- A full refund
We are working closely with our suppliers and product safety experts to correct this issue and prevent future occurrences. Your safety and trust mean everything to us, and we are committed to providing only products that meet the highest standards.
Thank You For Your Cooperation
We are working closely with our suppliers to correct this issue and to prevent any potential future occurrences. We sincerely apologise for the inconvenience caused and thank you for your understanding and continued support as we work quickly to resolve this.
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