FAQs


MOST FREQUENTLY ASKED QUESTIONS


Yes, we offer custom orders on selected items.  Products such as sofas, mattresses, headboards and divan bases can be tailor-made to meet your needs. To discuss custom orders further please call into your nearest store, listed below:



No, you can complete your purchase as a guest. We do however recommend creating an account as this offers you more benefits and access to all of your previous orders.

EZ Living Furniture uses two types of universally accepted and renowned payment methods on our website, both of which offer optimum security for both the buyer and the seller. Realex Payments is one of Europe’s largest and fastest growing online payment gateways. PayPal allows any business or individual with an email address to securely, conveniently and cost-effectively send and receive payments online.


All major card types can be processed through our secure payment gateway.

If you wish to return goods, you must contact us as soon as possible to arrange the return. Please email us at customerservice@ezliving.ie or call 0818 222 272 (working hours Monday-Saturday 9.30am-5pm). We can arrange to collect the items, and a collection fee will apply; this collection fee varies depending on where you live. This collection fee may or may not be greater than the original delivery charge. Alternatively, you can return the product to one of our collection depots in Dublin and Galway or to the store in Limerick, Sligo, Castlebar or Clonmel. You are responsible for covering the cost of the return, unless the item is faulty. You are responsible for the item until it is returned to us, therefore it is important to take reasonable care of the item, and use a recorded delivery service as proof of delivery.


Courier

Cost

Delivery Times

 

 

 

 

Orders under €49 = €4.95

Orders over €49 = FREE*

*for An Post eligible items only.

*online orders only - more info

 

3-5 working days

 

 

More info

 

EZ Living Home Delivery

€49-79

see zone map

5-15 days

More info

Click & Collect

FREE

5-15 days

More info

Made to order furniture

€49-79

see zone map

Delivery times vary

More info


*Free delivery option is available on some small items which qualify for express An Post delivery (less than 30 kg) that are over €49. Please check for the ‘Free Delivery’ icon on the product details page to see if your preferred item qualifies for free delivery.


Home Accessories standard delivery cost is €4.95. For purchases over €49, free delivery is available. Delivery of home accessories apply to online orders only; in-store purchases of accessories are not available for home delivery.


EZ Living Home Delivery Service applies to large furniture and costs from €49 to €79, depending on delivery address. See the see zone map for costs.


Made to Order furniture is delivered by EZ Living Furniture Home Delivery or Courier Service. Delivery costs range from €49 - €79 depending on delivery address; see the see zone map for costs.


Zone Map

All bed frames, dining tables, bunk beds and some occasional furniture are delivered unassembled. If you require us to assemble any item for you that you purchased we can arrange to do so. There will be a charge for this service from €20-€40 depending on the product in question. The assembly of products needs to be booked prior to delivery. All items that require assembly are clearly marked on the website and the cost for assembly is clearly shown. You can purchase assembly when purchasing your product online. Please note that we do not offer assembly on bunk beds and some of the ranges, that info is clearly noted on the product pages.



FAQ TOPICS


Ordering Online


You can visit any of our retail stores and make a purchase in-store. Our experienced and helpful sales assistants will be delighted to help you with any queries you may have. For a full list of our retail stores: click here.


Please note that prices in-store and online may vary. This is because there may be a specific promotion running online or in-store sale. All sale prices on this website apply exclusively to online purchases only and do not have any bearing on in-store prices. Price variations may occur and we can only honour prices as seen where the item is purchased from; either online or in one of our nationwide stores. We endeavour to keep our website and catalogue prices updated and accurate but it is possible that the price may be an error or have increased from that published. If that happens, we will not send out your order until you have confirmed that you wish to order at the new price.


Acceptance of your order and the completion of the contract between you and us will take place once you receive a confirmation email from us. If there has been any error, mistake or any other unforeseen circumstance, it is at this point where your order can be amended or cancelled. Should you wish to amend your online order before delivery email us at websales@ezlivingfurniture.ie. To amend your in-store order before delivery email us at customerservice@ezliving.ie or call 0818 222 272 at least one working day prior to the scheduled delivery date to amend or cancel your order.
Working Hours: Monday to Saturday, 9.30am to 5pm.


Once your order is processed successfully the payment will be debited from your account. If there are any issues with processing your payment, a member of our team will contact you.


No. You can make a once-off, secure payment using Realex. You may need to verify your card details using 3D Secure(your card password).


No, you can choose to pay as a guest. However, it is possible to create an account with PayPal which will allow you to save your payment details securely for future use. Going forward, you then simply need to login to your PayPal account instead of entering your card details every time.


Many of our items are available for collection from your nearest store or collection depot. When you proceed to the checkout to purchase your items, you can select the ‘Click and Collect’ option in our ‘Choose Collection or Delivery’ section. Please ensure you select the option for the store/collection depot you intend to collect your purchase from. With this option, you will still be making your payment online. We will notify you via email where and when to collect your order. Please do not proceed to the store or depot without first receiving an email from us informing you that your order is ready for collection.


Should you wish to cancel your online order before delivery email us at websales@ezlivingfurniture.ie. To cancel your in-store order email us at customerservice@ezliving.ie or call 0818 222 272.
Working Hours: Monday to Saturday, 9.30am to 5pm.


Delivery charges vary depending on your location. Some items are eligible for free delivery. Please see our Delivery Information page for a full guide to delivery times, estimated delivery costs and collection information.


Yes, all information you enter on our website is protected by a 256 bit SSL certificate. We do not directly handle any payments; these are handled externally by two types of universally accepted and renowned payment methods; Realex Payments & PayPal, both of which offer optimum security for both the buyer and the seller. Realex Payments is one of Europe’s largest and fastest growing online payment gateways. PayPal allows any business or individual with an email address to securely, conveniently and cost-effectively send and receive payments online.
There are additional steps you can take at home to ensure the security of your payment. Ensure that you have anti-spyware software installed on your computer and that no one is watching you when you are inputting confidential details when placing your order.


Yes, you will receive an order number at the end of the checkout process and you will also be sent a confirmation email once your order has been processed. This will confirm the items you have purchased, your delivery and billing details. Please check this confirmation carefully and contact us if you notice any errors. If you do not receive a confirmation email, please check your spam folder, or email us at websales@ezlivingfurniture.ie or call 0818 222 272.


3D Secure/Verified by Visa/Mastercard Secure Code is a free and automatic online security service that has been created to help guard your Credit or Debit Card against unauthorised use online. It works by using a password that you create as your unique online identifier. You then use your password to validate/approve your online transactions. This helps to protect you from unauthorised use when shopping online.,
When you purchase online, you enter your credit or debit card details as normal and then press the submit button. On the next page, the card verification known as 3D Secure begins. If it is your first encounter with 3D Secure, you will be asked to verify your card and you will then create your password. Without your password, the purchase cannot take place. Since your card is protected by your password, only you can use your credit card online. This makes spending online safer than ever before.


Yes, we offer custom orders on selected items, however this option is currently not available online. Products such as sofas, mattresses, headboards and divan bases can be tailor-made to meet your needs. To discuss custom orders further please call into your nearest store (click link for more information). If it is not convenient to call into one of our stores please do not hesitate to call one of our sales team on 0818 222 272 and we would be happy to help you.


Yes, our sales team would be happy to help you. Please call 0818 222 272.


If an item is out of stock, we will provide an estimated re-stocking date on our website. These dates may change due to circumstances beyond our control, such as a delay in shipping. It is possible to place an order for an out-of-stock item, and when that item is returned into stock we will arrange delivery of it to you. We don’t currently have a notification system for out-of-stock items, however we do hope to have this facility in the near future. Please check back regularly to see if your preferred item has become available.


You can order online in 3 easy steps:

Step 1: When you have chosen the item(s) you wish to purchase, select the quantity and any combinations such as product assembly, and then click on the red ‘Add to Basket’ button.
Step 2: You can view the item(s) you plan to purchase at any time by clicking on ‘Basket’ on the top right hand corner of the page. From here you can edit quantities, delete items and proceed to purchase. Once you are ready to make your purchase, click ‘Checkout’.
Step 3: Enter your personal details, choose to have your items delivered or collect from our collection depots, and then proceed to our secure payment gateway. Once your payment has been processed, you will receive an order number and a confirmation email.
Alternatively, you may prefer to purchase in your nearest store. We have stores in the following locations:

(Click the link of your nearest store for its address, phone number, opening times and directions)


Returns


Although we take every care to ensure your product arrives to you in pristine condition, on rare occasions a product may get damaged in transit. If you do receive a damaged product, please contact us straight away by emailing us with the details and photos of the item to: customerservice@ezliving.ie.
If any items were damaged in transit, this must be reported to us within 3 days of delivery of the item. If the items are visibly damaged upon receipt then indicate this on the delivery note when signing for the items. Please return all items to us in the original packaging complete with all documentation and accessories. For your own health and safety, please do not use the damaged item. Once we receive the item(s) we will issue a replacement or full refund using your original payment method.


We're committed to selling great value, high-quality furniture and accessories, we hope you'll enjoy our products but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought for various reasons.
Following the Distance Selling Regulations, if for whatever reason you change your mind and would like to return your order after delivery, you have a cooling off period of 14 days. You must inform us within 14 days of the receipt of your item that you are withdrawing your contract. From the date you inform us of this intention, you then have 14 days to return the item to us. You are responsible for covering the cost of returning the item.
We're happy to refund or exchange your purchase in full, however you must ensure that you have taken reasonable care of the item until it is returned to us. The goods must be in an 'as new' condition and returned in the original, undamaged packaging, along with any accessories and free gifts received with it. The product must not have been used or installed. Whilst the goods are in your possession you must take reasonable care of them and not use them. If the item has been handled in excess prior to being returned to us, you may be liable for a diminished refund which covers the depreciated value. Your refund will be issued within 14 days of the item being returned to us. We can arrange to collect the item from you, however this will be subject to a collection charge which will be deducted from your refund amount.
Due to hygiene reasons, mattresses and mattress toppers which have been removed from their original packaging may not be returned unless they are faulty.


If you do receive an incorrect product, please contact us straight away by emailing us at customerservice@ezliving.ie or calling our customer care team on 0818 222 272 within three days of receipt. Do not use the product or remove packaging.


In the unlikely event of one of our items developing a fault, please report it to us within 3 days of noticing the fault. Please report this fault to us in writing, by emailing us at customerservice@ezliving.ie. Include a description of the fault and photos.
Once reported, we can arrange for our technician to inspect the item, arrange collection of the item, or you can personally return the item to your nearest store or collection depot. Please see our Store Locator page to find your nearest store.
Please note that we may ask to inspect the goods to confirm the fault or ask you to carry out a telephone diagnostic to make sure it is not a problem that can be resolved quickly. If you are reporting the fault by email, we require that you attach photos of the damaged/faulty product so that we can confirm that the item is in fact damaged/faulty. However, we might need to carry out a more detailed inspection in person if these images are not conclusive. In this case, we will send out a technician to evaluate the item.
Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute. Where applicable, you may cancel your order. All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.
Unfortunately, some items like mattresses cannot be exchanged or refunded for hygiene and safety reasons unless they are still in their complete sealed packaging, or they are faulty - this does not affect your statutory rights.


Please ensure that you have measured the space in which you will be placing your new furniture, as well as doorways to ensure that the items can be safely manoeuvred into the room. On our website, you will find product dimensions under the ‘Features & Dimensions’ tab on each product page. In store, please ask a member of our sales team for a product’s dimensions. If you discover after delivery that the item does not fit, it can be returned but will be subject to a re-stocking charge. Please see our Returns Policy for further information.


A credit note will be issued to you should you need to return an item. Items must be returned within 14 days with proof of purchase, unopened and in a saleable condition. Products which have been opened will be subject to a re-stocking charge of 20% of the original price. Floor models or display models are sold as seen and cannot be returned. Custom orders cannot be returned.


If you wish to return goods, you must contact us as soon as possible to arrange the return. Please email us at customerservice@ezliving.ie or call our customer care team on 0818 222 272 (working hours Monday-Saturday 9.30am-5pm). We can arrange to collect the items, and a collection fee will apply; this collection fee varies depending on where you live. This collection fee may or may not be greater than the original delivery charge. Alternatively, you can return the product to one of our collection depots in Dublin and Galway or to the store in Limerick, Sligo, Castlebar or Clonmel. You are responsible for covering the cost of the return, unless the item is faulty. You are responsible for the item until it is returned to us, therefore it is important to take reasonable care of the item, and use a recorded delivery service as proof of delivery.


Refunds & Exchanges


If you do receive an incorrect product, please contact us straight away by emailing us at customerservice@ezliving.ie or call our customer care team on 0818 222 272 within three days of receipt. Do not use the product or remove any packaging.


In the unlikely event of one of our items developing a fault, please report it to us within 3 days of noticing the fault. Please report this fault to us in writing, by emailing us at customerservice@ezliving.ie. Include a description of the fault and photos.
Once reported, we can arrange for our technician to inspect the item, arrange collection of the item, or you can personally return the item to your nearest store or collection depot. Please see our Store Locator page to find your nearest store.
Please note that we may ask to inspect the goods to confirm the fault or ask you to carry out a telephone diagnostic to make sure it is not a problem that can be resolved quickly. If you are reporting the fault by email, we require that you attach photos of the damaged/faulty product so that we can confirm that the item is in fact damaged/faulty. However, we might need to carry out a more detailed inspection in person if these images are not conclusive. In this case, we will send out a technician to evaluate the item.
Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute. Where applicable, you may cancel your order. All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.
Unfortunately, some items like mattresses cannot be exchanged or refunded for hygiene and safety reasons unless they are still in their complete sealed packaging, or they are faulty - this does not affect your statutory rights.


With regards to accessories only, if the gift item is returned within 7 days of purchase, we will offer a refund. If returned within 8-14 days, we will offer a credit note or exchange. Items cannot be returned after 14 days from the date of purchase. Furniture item returns will be subject to a credit note only and will be subject to a restocking fee if the item has been opened from its original packaging.


Although we take every care to ensure your product arrives to you in pristine condition, on rare occasions a product may get damaged in transit. If you do receive a damaged product, please contact us straight away by emailing us with the details and photos of the item to: customerservice@ezliving.ie.
If any items were damaged in transit, this must be reported to us within 3 days of delivery of the item. If the items are visibly damaged upon receipt then indicate this on the delivery note when signing for the items. Please return all items to us in the original packaging complete with all documentation and accessories. For your own health and safety, please do not use the damaged item. Once we receive the item(s) we will issue a replacement or full refund using your original payment method.


Refunds are available for online purchases only, subject to our Returns Policy. Returns of in-store purchases will be issued with a credit note. We would strongly advise customers before purchasing, to ensure that the measurements of all entrances are suitable for the intended purchase, as we are unable to offer a refund if the items are found unsuitable. The dimensions of every item can be found in the Features & Dimensions tab in each product’s individual product page.
If your purchase does not fit or suit we can issue you with a credit note, less a 20% restocking charge if it is out of its packaging. Special orders cannot be returned (see above to see our policy on restocking charges).
If you wish to return goods, collection of these can be arranged by contacting us and a collection fee will apply, this collection fee varies depending on where you live. This collection fee may or may not be greater than the original delivery charge. Otherwise you can make your own arrangements to your nearest store or collection depot. Please see our Store Locator page to find your nearest store.
If you are returning an item that was purchased online to one of our stores, please bring your Invoice (Sales Order Acknowledgment) and the card you paid with. You can also send the product(s) back to us, then email customerservice@ezliving.ie quoting your order number and we can make arrangements for refunding your purchase. We will then give you a full refund for the cost of the product. However we do have the right to retain any charge paid for services which have already begun or been completed and any other restocking or handling charges under the conditions of our refund policy above. Refunds take 2-5 working days to be credited to your payment card, depending on your bank.
We retain the right to refuse a refund if:
You return your product to a store without proof of purchase.
The seal has been broken for health and hygiene reasons on any mattress/mattress protector.
The goods were a custom order, made to your specification.*
*Custom/Special orders cannot be cancelled or amended


Buying In-store


Please note that prices in-store and online may vary. This is because there may be a specific promotion running online or in-store sale. All sale prices on this website apply exclusively to online purchases only and do not have any bearing on in-store prices. Price variations may occur and we can only honour prices as seen where the item is purchased from; either online or in one of our nationwide stores. We endeavour to keep our website and catalogue prices updated and accurate but it is possible that the price may be an error or have increased from that published. If that happens, we will not send out your order until you have confirmed that you wish to order at the new price.


Yes. Please inform a member of staff when making your purchase, who will advise you of delivery information and related costs.


Our store opening hours vary slightly across store locations. For a full list of our store locations, contact details and opening hours, please click here.


While the vast majority of our product range is on the website, we cannot guarantee that all of our products will be viewable online. We would love to have every product accessible on our website; however due to our ever expanding selection of products this is not always possible.


Unfortunately not, as all of our stores pull their stock from both of our warehouses, it will be out of stock in all stores. The exception to this is our Home Accessories range; each store has their own stock levels of Home Accessories. You can still order an item that is currently out of stock, either in store or online and you will be notified once this product comes back into stock.


We at EZ Living Furniture have undertaken a three year waste implementation plan to reduce waste and increase the percentage of packaging recycled (under the Waste Management Acts 1996 to 2007). As part of this plan, we now offer a service where we remove all unwanted packaging during an assembly service.
Customers are also welcome to return any unwanted packaging supplied by us to the following stores or collections depots, located in:


Delivery Of Online Orders


An Post Delivery: Please note An Post are not obliged to call the customer in advance of delivery nor do they send a text alert in advance of delivery - it is the responsibility of the person to be present on the day of the expected arrival of the delivery (as per your order confirmation e-mail) to accept the delivery from the driver. Should they miss the delivery the driver will place a slip through the letterbox stating an attempted delivery was carried out at a particular time and that the good(s) can now be collected at the nearest An Post sorting office in the customer's jurisdiction (address will be mentioned). You must bring this slip and photo identification with you to the sorting office in order to make collection. If you do not collect the parcel within 4 working days from the An Post sorting office, the product may be returned to us; in this instance an aborted delivery fee will be applicable of €5.
EZ Living Home Delivery Service: A re-delivery charge will apply if goods were loaded and could not be delivered by EZ Living Furniture through no fault of EZ Living Furniture. Re-delivery will take 5-15 working days to re-occur depending on your address.


EZ Living Home Delivery Service: We're committed to providing a delivery service which is quick, efficient and hassle-free. We will take your items to a room of your choice and remove all protective packaging on all ready-made furniture items if you request us to do so. Unfortunately we are unable to take the packaging away on any flatpacked items due to the risk of damaging this item once removed from its protective packaging.
An Post Delivery: An Post are not obliged to remove any packaging from the delivered item, nor will they deliver the product to a specific room or upstairs. They will only deliver as far as your front door as they are not to be held liable for any damage caused to your property or the product.


We at EZ Living Furniture have undertaken a three year waste implementation plan to reduce waste and increase the percentage of packaging recycled (under the Waste Management Acts 1996 to 2007). As part of this plan, we now offer a service whereby we remove all unwanted packaging from all readymade furniture, and products where assembly fee has been paid for, upon request by the customer to do so at the point of delivery/installation. If you have an old sofa that needs recycling, please be advised that this service can also be added on at the point of sale online and a small fee will apply:

  • €20 for a single armchair
  • €30 for a 2 seater sofa
  • €40 for a 3 seater sofa, 4 seater sofa
  • €70 for a corner group sofa
The same rule applies to all mattress disposals; fees are as following:
  • €10 for a 3' single size mattress
  • €20 for a 4' 6” size mattress
  • €20 for a 5’ size mattress
  • €25 for a 6' size mattress

All of the above products will be uplifted at the point of delivery by our 2-man delivery team and returned to our main warehouse facility for recycling (this service is not applicable with An Post Express delivery service). Removal must be requested at the point of sale, it cannot be requested at the delivery stage. Where removal has been requested, all goods and packaging collected will be removed from your home and recycled wherever possible.


You will receive an exact delivery date and confirmed sales order acknowledgement (invoice) via e-mail within 24 hours after placing your online order. If you would like to book a date that suits you, please advise in the comments section when completing the checkout process and we will do our best to accommodate this request if possible.
If you have chosen our Home Delivery Service, you will receive an email advising what date your delivery will take place. If you cannot accept the delivery on this date, please contact our customer service team as soon as possible and we will arrange a new delivery date. You will also receive a text message the day before your delivery is due, with a 2-hour time frame for delivery. The driver will also contact you approximately 30 minutes before arrival. Deliveries take place between 7.30am and 4pm, Monday to Friday. Evening deliveries are not available. If you are receiving your goods via An Post delivery service, delivery will be made during working hours (Monday-Friday, excluding public holidays) and unfortunately a specific delivery time cannot be provided.



Courier

Cost

Delivery Times

 

 

 

 

Orders under €49 = €4.95

Orders over €49 = FREE*

*for An Post eligible items only.

*online orders only - more info

 

3-5 working days

 

 

More info

 

EZ Living Home Delivery

€49-79

see zone map

5-15 days

More info

Click & Collect

FREE

5-15 days

More info

Made to order furniture

€49-79

see zone map

Delivery times vary

More info


*Free delivery option is available on some small items which qualify for express An Post delivery (less than 30 kg) that are over €49. Please check for the ‘Free Delivery’ icon on the product details page to see if your preferred item qualifies for free delivery.


Home Accessories standard delivery cost is €4.95. For purchases over €49, free delivery is available. Delivery of home accessories apply to online orders only; in-store purchases of accessories are not available for home delivery.


EZ Living Home Delivery Service applies to large furniture and costs from €49 to €79, depending on delivery address. See the see zone map for costs.


Made to Order furniture is delivered by EZ Living Furniture Home Delivery or Courier Service. Delivery costs range from €49 - €79 depending on delivery address; see the see zone map for costs.


Zone Map

We deliver nationwide throughout Ireland to all 32 counties. While some of our items qualify for free delivery with An Post, some larger furniture items may be subject to a delivery cost. These costs vary depending on your location. Please see our zone map for further information.


Items delivered by An Post will normally be despatched on the next working day and are usually received the day after, provided that the item is in stock at the time of ordering. Estimated delivery timescales are specified when we contact you after receiving your order acknowledgement. For EZ Living’s Home Delivery or Courier service, if the ordered product is in stock and available for delivery, it will be delivered within 5-15 days. Please note that all deliveries to the Blue Zone (see zone map) are delivered via private courier. This can mean a slightly longer delivery time. However, in most cases, delivery to these areas should still be within our 21 day policy. The number of items per order does not affect this fixed delivery rate.


All bed frames, dining tables, bunk beds and some occasional furniture are delivered unassembled. If you require us to assemble any item for you that you purchased we can arrange to do so. There will be a charge for this service from €20-€40 depending on the product in question. The assembly of products needs to be booked prior to delivery. All items that require assembly are clearly marked on the website and the cost for assembly is clearly shown. You can purchase assembly when purchasing your product online. Please note that we do not offer assembly on bunk beds and a small selection of other items, that info is clearly noted on the product pages.


Please contact our customer care team on 0818 222 272 who are available Monday – Saturday 9:30am to 5pm, where we will endeavour to determine the reason for the delay and ensure that you receive your delivery as soon as possible.


Payments


No, unfortunately we do not offer a cash on delivery/COD service. You must make your payment online in order to confirm your purchase and will receive a confirmation email once your payment has been processed.


Once your order is processed successfully the payment will be debited from your account. If there are any issues with processing your payment, a member of our team will contact you.


EZ Living Furniture uses two types of universally accepted and renowned payment methods on our website, both of which offer optimum security for both the buyer and the seller. Realex Payments is one of Europe’s largest and fastest growing online payment gateways. PayPal allows any business or individual with an email address to securely, conveniently and cost-effectively send and receive payments online.
All major card types can be processed through our secure payment gateway.


Yes, all information you enter on our website is protected by a 256 bit SSL certificate. We do not directly handle any payments; these are handled externally by two types of universally accepted and renowned payment methods; Realex Payments & PayPal, both of which offer optimum security for both the buyer and the seller. Realex Payments is one of Europe’s largest and fastest growing online payment gateways. PayPal allows any business or individual with an email address to securely, conveniently and cost-effectively send and receive payments online.
There are additional steps you can take at home to ensure the security of your payment. Ensure that you have anti-spyware software installed on your computer and that no one is watching you when you are inputting confidential details when placing your order.


We accept cash and all major credit cards in-store. We do not offer finance, but it is possible to place a deposit on an item in-store. For standard items, a minimum 30% deposit is payable, with balance to be paid at least five days before delivery or collection can take place. For custom orders, a minimum deposit of 50% is required, with balance to be paid within four weeks of that date. Please ask our sales advisors in-store for further information on this option.


No, unfortunately we do not offer a credit facility at this time. Payment must be made in full in order to confirm your online purchase.


Yes, we accept the One4All gift card both online and in-store. To make a purchase with a One4All card on our website, select Visa/Visa Electron as your payment method and use your card number, CVV2 on the back of the card and Valid Thru (expiry) date on the front of the card. Please ensure you have sufficient funds on your card when purchasing online. To make a purchase with your One4All gift card in-store, just present it at the point of purchase. Please ensure you know the balance of the card before making a purchase.
If you are unsure of the balance left on your card, you can check it online here, or by calling their automated balance enquiry service on 11890 930 077.


Yes, we accept the Me2You gift card both online and in-store. To make a purchase with a Me2You card on our website, just follow our 4 step guide below to making a purchase.
When you have reached the Payment Details stage, select MasterCard
Enter the 16 digit card number on the front of the card
Use the Valid Thru date in the Expiry Date field
If prompted, enter The CVV2 number above the barcode on the back of the card
For full details on the Me2You gift card and to check your balance, you can visit their website here.


Customer Service/Complaints


At EZ Living Furniture we have a dedicated customer care team. If any faults or issues should arise please contact our customer care team on 0818 222 272 who are available Monday – Saturday 9:30am to 5pm. Alternatively, please email us on customerservice@ezliving.ie with a brief message informing us of the complaint, your name, contact number and your order number if applicable. Please send through any images relating to the complaint if applicable. Our customer service team strive to resolve any problems in a timely manner and do their utmost to ensure your issue will be dealt with within 24 hours during working days.


Online Account


Click on 'Sign In’ at the top right-hand side of the screen. Now click on ‘Forgot your password?’. Enter the email address that you signed up with and then click 'Reset My Password'. You will now receive an email with instructions on how to reset your password. If you encounter any further difficulties, please email websales@ezlivingfurniture.ie and we will do our best to assist you.


A wishlist is available to logged in customers. You can create a wishlist and add items you would eventually like to buy. You can save the items you like and come back at a future date in order to make a purchase. You have the option to add items from your wishlist to your shopping cart, and you also have the option to share your wishlist with family and friends so that they know what kind of gifts you would like to receive.


Becoming a registered customer of EZ Living Furniture has many benefits. It will allow you to retain all of your personal details on file, so that if you regularly buy from us it will save you time when making a purchase. You also have the option to sign up to our newsletter, where you will be the first to hear about our special offers, sales and new products. You can also create wishlists as a registered customer.


No, you can complete your purchase as a guest.


Click on 'Sign In’ at the top right-hand side of the screen & log in to your account. Under the 'My Account' section, click on 'Address Book'. Here you can change your various addresses or add additional addresses. If your order has already been processed and you need to change your address, please contact our customer care team on 0818 222 272 who are available Monday – Saturday 9:30am to 5pm who will update your address details on your current order.


  • Recent Searches
  • Lamp tables 99
  • Limerick city 3
  • Popular Searches
  • Sofa 141
  • Christmas 124